At etched custom jewelry, we strive for your complete satisfaction with every purchase. That's why we offer a return policy for store credit within 14 days of the delivery date on all non-personalized products. To qualify, items must be in their original packaging, unused, and undamaged. We encourage you to carefully review all product descriptions and measurements before making a purchase. Should you have any queries, feel free to reach out to us at etchedcustomjewelry@gmail.com, and we'll get back to you within 1 to 2 business days. Please note that custom engravings and personalized items are final sale. Shop confidently at etched custom jewelry!

Gold Filled jewelry is great for everyday wear, but ensure its longevity with these simple precautions. Avoid direct contact with harsh chemicals like hand sanitizer, lotion, perfume, and sunscreen by applying them before wearing your jewelry. Avoid pools and hot tubs while wearing your jewelry, as chlorine can compromise the gold, and resist the temptation to swim in the ocean, as saltwater poses a similar threat. Safely store your pieces in the provided jewelry pouch when not in use. Should accidental exposure occur, fret not; our pieces are durable. However, adhering to these guidelines will undoubtedly extend their lifespan, ensuring your cherished jewelry remains radiant for years to come.

When it comes to understanding the differences in gold jewelry options, it's essential to consider factors such as quality, durability, and skin sensitivity. Gold plated jewelry offers an affordable option but tends to irritate the skin and wears off quickly. On the other hand, gold vermeil presents a more durable and hypoallergenic choice, with a thicker layer of gold plating that lasts longer and resists tarnish, making it suitable for daily wear. Gold filled jewelry, our preferred choice, varies in cost based on the base metal, meeting industry standards with at least 5% gold by weight or 1/20 of the metal's weight in solid gold. This option is also hypoallergenic and durable, offering longevity and resistance to tarnish. Lastly, solid gold represents the highest quality and investment value, suitable for all skin types and hypoallergenic, providing enduring beauty and value.